Privacy Policy

Last Updated: January 5, 2026

1. Who We Are

Pergomod (“Pergomod,” “we,” “us”) is operated by Dream Sunrooms LLC.
Address: 4124 Walney Road #H, Chantilly, VA 20151, United States
Phone: 703-745-5707
Website: https://pergolamod.com
Email:

2. Scope

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, request a quote, purchase products, schedule services, or otherwise interact with us.

3. Information We Collect

We may collect the following categories of information:

A. Information you provide

Contact details (name, phone number, email, address)
Order and account details (billing/shipping information, order history)
Quote/project details (measurements, preferences, photos you submit, installation notes)
Communications (messages, emails, calls, chat)

B. Information collected automatically

Device and browser data (IP address, browser type, device identifiers)
Usage data (pages viewed, clicks, referring URLs, time spent)
Approximate location (based on IP)
Cookies and similar technologies (see Cookie Policy)

C. Payment information
Payments are typically processed by third-party payment providers. We do not store full payment card numbers; the payment provider processes this information on our behalf.

4. How We Use Information

We use personal information to:

Provide quotes, process orders, deliver products, and coordinate services
Communicate with you about orders, scheduling, support, and updates
Improve our website, products, and customer experience
Prevent fraud and secure our systems
Comply with legal obligations and enforce our terms

5. How We Share Information

We may share information with:

Service providers (payment processing, shipping/freight carriers, installers, CRM, analytics, customer support)
Professional advisors (legal, accounting, insurance) when necessary
Authorities when required by law or to protect rights, safety, and property
Business transfers (merger, acquisition, sale of assets)

We do not sell personal information in the traditional sense. If we engage in targeted advertising, you may have opt-out rights depending on your state (see Section 9). Virginia’s consumer data protection framework provides specific rights to Virginia residents under qualifying conditions.

6. Cookies, Analytics, and Advertising

We use cookies and similar technologies for functionality, analytics, and (where enabled) advertising measurement. Details and controls are in our Cookie Policy.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure, but we work to protect your data consistent with recognized best practices.

8. Data Retention

We retain personal information as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose.

9. Your Privacy Rights (Including Virginia Residents)

Depending on where you live and the nature of our processing, you may have rights such as:

Access to personal data
Correction of inaccuracies
Deletion of personal data
Obtaining a copy (data portability)
Opting out of targeted advertising, sale of personal data (as defined by law), and certain profiling

Virginia’s Consumer Data Protection Act (VCDPA) provides Virginia residents these rights when the law applies to a business’s processing activities.

How to exercise rights:
Call 703-745-5707, mail us at the address above, or use [Privacy Request Webform URL].
We may verify your request before responding. If we deny a request, you may appeal by contacting [Appeal Email/Webform].